All You Need

To Know

Shipping

Policy

Items will be shipped out the same working day if the order has been placed before 11am all other orders will be shipped out the following working day. 

We use Royal mail Or UK Mail  for all of our shipments, For any items that arrive damaged or items that have gone missing please contact us so we can but it right for you

Refund & Exchange

All items sold through the website come with a 14 days refund period after this items can still be returned for a store credit. 

Return shipping is to be paid for by the customer and in the event of needing to return a faulty item we will be happy to refund the cost of shipping back for you via your original payment method

Warranty

All of our repairs come with 6 months warranty against the part we have repaired and covers any manufacturing faults and imperfections it does not cover user damage, All of our brand new items come with 12 months. 

Whilst every effort is made to ensure all of our products and fault free there are the odd occasion where we have failed to spot a faulty item, If you are unlucky enough to receive a faulty item please contact us and we will be happy to but it right for you. 

 

Contact Us

info@gameshack.co.uk

01474 520741

61 Pelham Road South
Gravesend 

Kent

DA11 8QS

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